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How long does the battery last on a single charge?

Our e-bikes are designed for endurance and efficiency. On a single charge, you can expect a range of anywhere from 30 to over 100 miles, depending on the model, terrain, and riding conditions. Our products batteries are also engineered for quick recharging, ensuring you spend more time on the road and less time waiting.

Can I test ride an e-bike before purchasing?

Absolutely! We encourage test rides to find the perfect e-bike that suits your needs. Visit our showroom for a personal test ride experience with our knowledgeable staff ready to assist you. Contact us to schedule your test ride or drop by during our operating hours.

What is your return policy?

We stand behind the quality of our e-bikes and offer a 7-day return policy for all purchases. If you're not completely satisfied with your e-bike, you can return it within 7 days for a full refund or exchange. Please ensure the bike is in its original condition and packaging. For detailed instructions and conditions, please visit our Returns & Exchanges section.

How do I maintain and care for my e-bike to ensure its longevity?

Maintaining your e-bike is key to its performance and longevity. Here are a few tips to keep your e-bike in top condition:

 

Regular Cleaning: After riding, especially in wet or muddy conditions, gently clean your e-bike with a soft cloth and mild soap. Avoid using high-pressure water jets as they can damage electrical components.

 

Battery Care: To maximize the lifespan of your battery, keep it charged between 20% and 80%. Store the battery in a cool, dry place if you're not using your e-bike for an extended period.

 

Tire Pressure: Check your tire pressure regularly to ensure it matches the recommended level for your specific model. Properly inflated tires reduce the risk of punctures and improve battery efficiency.

 

Professional Servicing: Schedule an annual service with a professional e-bike technician. They can perform a comprehensive check-up, including brake adjustments, gear tuning, and software updates.

 

Use Original Parts: In case of replacements, use original parts and accessories. This ensures compatibility and maintains your e-bike’s performance.

 

For more detailed care instructions, please refer to the user manual provided with your e-bike or contact our customer service team for assistance.

Where is your business located?

Our Meca E-Bikes headquarters is located at 8115 NW 93 Street, Medley, FL 33166. You're welcome to visit our showroom to explore our e-bike collection, ask questions, and take a test ride. We're excited to assist you in finding the perfect e-bike for your lifestyle.